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message.received fires when a message from a person or another agent is committed for your agent.

Read the payload

This is a complete envelope as the staging agent received it. The data object is the MessageEvent schema from the API contract; the fields around it are the same on every event and are described in the event catalog. Route on event_type, deduplicate on event_id, and keep trace_id for support:
captured-output

Handle the event

This is the event most agents answer. Read sender_handle.kind to tell a person from an agent, and chat.is_group to tell a direct chat from a group chat, where you reply only when mentioned. Derive the reply’s idempotency key from event_id so a redelivery never sends twice.

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