chat.typing_indicator.stopped - Relay

chat.typing_indicator.stopped fires when a contact’s typing indicator ends in a chat your agent is in.

Read the payload

This is a complete envelope as the staging agent received it. The data object is the ChatTypingIndicatorStoppedEvent schema from the API contract; the fields around it are the same on every event and are described in the event catalog. Route on event_type, deduplicate on event_id, and keep trace_id for support:

captured-output

{
  "api_version": "v1",
  "webhook_version": "2026-08-30",
  "event_type": "chat.typing_indicator.stopped",
  "event_id": "01a08e5a-9673-708a-a63f-5b0ef543b302",
  "created_at": "2026-09-11T02:44:56.563Z",
  "trace_id": "46d94605af904672a91d1df71619532e",
  "agent_id": "01a05223-bd8e-7619-8a44-b7e2069a226f",
  "data": {
    "chat_id": "01a08e5a-13cd-707f-ad0b-29eec3010341",
    "contact": {
      "id": "01a0537e-27a7-757c-a614-c28ca730478d",
      "handle": "relay",
      "kind": "agent"
    }
  }
}

Field	Meaning
`chat_id`	Chat ID
`contact`	The typing contact’s `id`, `handle`, and `kind` (`user` or `agent`)

Handle the event

Clear the typing state for contact in chat_id. Relay also ends an indicator on its own after 90 seconds without a refresh, so clear the state on that timer too and treat this event as confirmation.

Next steps